1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect:
   •    Name
   •    Email address
   •    Shipping & billing address
   •    Phone number
   •    Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

When you browse our website, we may collect:
   •    IP address
   •    Browser type & version
   •    Device information
   •    Pages visited & time spent
   •    Cookies & tracking data

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2. How We Use Your Information

We use your information to:
   •    Process and fulfill your orders
   •    Communicate with you regarding orders, promotions, or updates
   •    Improve our website and customer experience
   •    Detect and prevent fraudulent or unauthorized activities
   •    Comply with legal obligations

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3. Cookies & Tracking

We use cookies and similar tracking technologies to:
   •    Remember your preferences
   •    Improve site performance
   •    Track website traffic for analytics

You can disable cookies via your browser settings, but some features of the site may not function properly.

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4. Sharing Your Information

We do not sell or rent your personal data.
We may share your information only with:
   •    Trusted service providers (e.g., payment gateways, shipping partners)
   •    Legal authorities if required by law
   •    Analytics tools to improve website performance

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5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

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6. Your Rights

Depending on your location, you may have the right to:
   •    Access, correct, or delete your personal data
   •    Opt out of marketing communications
   •    Restrict certain types of data processing

To exercise your rights, email us at stuffiebuddy@gmail.com

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

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9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 stuffiebuddy@gmail.com
🌐 www.stuffiebuddy.com

 

Eligibility for Returns (International Orders)
   •    International orders are eligible for return/refund only if the product is received in a damaged or defective condition, or if the wrong item is delivered.
   •    Due to high shipping costs and customs processes, we do not accept returns for size, color, or change-of-mind reasons for international orders.

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2. Reporting Damages or Issues
   •    Customers must notify us within 48 hours of delivery via email at support@stuffiebuddy.com with clear photos/videos of the product and packaging.
   •    Our team will review and confirm eligibility for a refund or replacement.

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3. Return Shipping for International Orders
   •    In most cases, we will not require the defective product to be shipped back due to high international return costs.
   •    If a return is required, the return shipping costs will be covered by StuffieBuddy only if the product was incorrect or damaged.